FAQ

When will my order ship?

Orders are typically processed within 2–5 business days unless otherwise stated.

How long does shipping take?

Domestic shipping typically arrives within 3–7 business days after shipment depending on carrier delays and location.

What if my item doesn’t fit?

We recommend reviewing the sizing information provided on each product page before purchasing. If you need additional sizing help, feel free to contact us before placing your order.

Do you offer refunds?

At this time, we offer store credit only for eligible returns submitted within 7 days of delivery.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with photos of the issue and your order number so we can help as quickly as possible.

Will sold out items restock?

Select pieces may restock depending on availability. Follow us on Instagram and TikTok for updates on future drops and collection releases.

How can I contact LA Collective?

For any questions or concerns email contact@lacollective.shop